Return & Refund Policy
Requirements for Returns and Refunds:
- An original receipt of purchase must be provided.
- Orders can be returned up to 30 days from the time the order was placed.
- Damaged or missing items must be reported within 3 days of receiving the order by emailing info@homehealthstore.ca.
Non-Returnable Items:
- Wound care products
- Skin care products
- Special ordered items (If our team communicates and orders non-stock items that take more than the standard business days, we will not be able to cancel that order unless you give us a call within 48 hours.)
Shipping Costs:
- Home Health Store Inc will cover the cost of the return only if the product was defective or there was a shipping error.
Please contact us at info@homehealthstore.ca for any further assistance.