Requirements for Returns and Refunds:

  • An original receipt of purchase must be provided.
  • Orders can be returned up to 30 days from the time the order was placed.
  • Damaged or missing items must be reported within 3 days of receiving the order by emailing

Non-Returnable Items:

  • Wound care products
  • Skin care products
  • Special ordered items (If our team communicates and orders non-stock items that take more than the standard business days, we will not be able to cancel that order unless you give us a call within 48 hours.)

Shipping Costs:

  • Home Health Store Inc will cover the cost of the return only if the product was defective or there was a shipping error.

Please contact us at for any further assistance.

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